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Taking a Ghost
to Court
This was the absolute worst service I
had received from any company ever, not just an auto
insurance company. And yes, I understood quite well that it
was a temporary auto insurance company, and that I
definitely should not expect the same level of service that
I would get from a reputable firm with domestic employees
and an actual street address.
You would think that I would have caught on when I got my
bill in the mail (not online) on torn, crumpled paper with
visible perforations, like they had printed it on one of
those SUPER old computer printers with the holes in the
sides. If that wasn't enough, the fact that payment was to
be sent to a PO Box should have warned me that something
wasn't quite right in Oz. The wizard lost his clothes. Or
the emperor is nothing but smoke and mirrors behind a big
screen. I think I mixed up my fables, but you get the idea.
| Once again I have no sympathy, they
shouldn't have been born in the USA. Now if they
lived in the UK they'd be able to enjoy real
service with their short term car insurance! |
No, THIS genius didn't find out
something was wrong until I actually got in a wreck and had
to exchange insurance information. And actually not even
then. It wasn't until the other guy called me saying that he
had yet to receive payment or even hear from my insurance
company (the accident was definitely my fault), which
prompted enough question marks, finally, for me to call the
number listed on the archaic looking bill.
No answer. Of course.
After a whole lot of other detective work, which because I
am not a detective obviously ended up fruitless and would be
quite boring to detail here, I finally decided to seek my
reparations in the court system. By now I had paid for the
other guy's expenses out of my own pocket and I was
steaming. I couldn't wait to see the proprietors of this
sham insurance company in court, to have them face their
accusers as is their unfortunate right, and finally see
these scammers get what for.
The day came. I show up early with all kinds of papers from
the company, pictures of the accident, and every email and
other correspondence that I could find all neatly organized
in a leather binder. I was ready to go. Let justice be
served!
The judge gets there. We're now only missing the people from
the insurance company. We wait another hour and no one from
their side shows. The judge awards me all back payments and
a small amount of money as punitive damages. Victory!
Justice prevails.
Little did I know that justice only works on people who are
honest in the first place.
Life lesson for people in general: Just because you are
awarded a judgment in court does not mean that you will be
paid. Most people are so afraid of judges that they will
just pay up, but you must remember that these guys didn't
even show up. So technically, they didn't even know that
they had to pay me.
I went back to the courthouse and after a month, finally got
a date to see a judge so he could tell me what to do. He
went out of his way and ordered a couple of officers to
investigate. They found that every single bit of information
that I had been given was a scam. The phone numbers, the
addresses, the email addresses - all fake. My insurers had
simply disappeared without a trace.
Next time I'm sticking to companies that are too big to
hide.
Copyright cyberrain.net 2009
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